All sales are final. No returns or refunds.

If your order arrives damaged, incorrect, or compromised in any way, please contact us within 24 hours of delivery with photos and your order number. We’ll make it right.

We stand behind the quality of what we make and the care we put into every bottle.

By purchasing from Room Service Dept., you agree to provide accurate delivery information and ensure someone is available to receive perishable goods at the time of delivery.

We reserve the right to adjust menu offerings, pricing, or availability based on seasonality and ingredient sourcing.

Our products are made with certified organic ingredients in facilities that handle common allergens. Please review ingredient lists carefully before ordering.

We respect your privacy. Any personal information collected through our website — including name, address, email, phone number, and payment details — is used solely to process orders, manage deliveries, and communicate important updates.

We do not sell or share your information with third parties for marketing purposes.

All payment information is securely processed through our payment provider and is never stored directly on our servers.